For Chief Nursing Officers & Nurse Leaders

Your staff earns gratitude every day.
Most of it disappears.

ThankRightNow is a free gratitude platform that makes patient appreciation instant, direct, and permanent — for every role on your care team. No IT integration. No contracts. No cost. Ever.

Free foreverNo IT integrationHIPAA compliantCaregiver-owned data
Patient smiling warmly at their nurse
The Problem

Complaints get documented.
Compliments disappear.

Patient thanking a nurse verbally
What happens to compliments
Shared verbally.
And privately.
  • Told to a staff member in passing
  • Filled on a satisfaction survey — maybe
  • A card arrives at the unit desk
  • Read at a meeting, then filed away
  • The nurse never sees most of it
Patient filing a complaint
What happens to complaints
Reported.
Documented.
  • Formal incident reporting system
  • Placed on a permanent record
  • Management is notified
  • Case is tracked and followed up
  • Stays in the file when they change jobs

Your nurses never see most of the appreciation patients have for them. And what little reaches them stays trapped in your hospital's system — the moment they change jobs, it's gone.

Your hospital has sophisticated infrastructure for capturing what went wrong — and almost nothing reliable for capturing what went right.

Recognition is one of the most powerful tools you have against burnout. This isn't a small problem. It's a structural failure.

The Coverage Gap

DAISY recognizes nurses.
Who recognizes everyone else?

A patient's experience of care is delivered by many hands. But most recognition programs were built for specific roles — leaving dietary, housekeeping, social work, and dozens of others invisible. ThankRightNow is the first platform where any patient can thank any caregiver, regardless of role, department, or unit.

RNsLPNsCNAsPhysiciansRespiratory TherapistsHousekeepingPatient TransportDietary StaffSocial WorkersUnit SecretariesPhysical TherapistsChaplainsPhlebotomistsRadiology TechsSurgical Techsand more…

One platform. Every role. Because every role matters.

Full healthcare care team

ThankRightNow makes gratitude instant, direct, and permanent — for every member of your team.

Patient scanning a QR code

For Patients & Families

Simple · Instant · Meaningful

Scan a QR code on a poster in any patient area. Search for their caregiver by name or photo. Type a message. Verify with email. Done in 30 seconds. No app. No account. No friction.

Nurse reading a patient thank-you message

For Caregivers

Practical · Personal · Portable

The message goes straight to them — immediately, personally, permanently. It becomes part of a professional profile they own. When they move to a new unit or hospital, it moves with them.

Healthcare care team

For Your Unit

Free · Fast · Frictionless

Start with one unit — no IT, no budget, no hospital-wide rollout needed. Place QR posters, send staff a signup link. A single unit can go live next week. If staff find it meaningful, expand. If not, pull down the posters.

The patient experience — from scan to sent in 30 seconds

App screenshots
How It's Different

ThankRightNow doesn't replace DAISY.
It captures everything between DAISY moments.

Your current recognition programs are valuable — and they stay in place. ThankRightNow fills the enormous gap they leave: all the everyday moments of care that never get captured, never reach the caregiver, and never become part of any record.

Feature comparison
The DAISY Award

"We already have DAISY." ThankRightNow strengthens it — patients can thank a caregiver directly and submit a DAISY nomination in a single step. Every nomination reaches the caregiver immediately, not months later. And unlike traditional workflows, non-winning nominations don't disappear — they're permanently added to the caregiver's profile.

For Retention & Burnout

Staff who feel seen stay longer. This is what makes them feel seen.

Your nurses already know what patient gratitude feels like — they screenshot messages, save cards, carry thank-yous in their heads for years. The problem isn't that appreciation doesn't exist. The problem is that it doesn't reach them reliably, and what does reach them doesn't last.

When staff receive a thank-you directly on their phone, in real time, from the patient they just cared for — it becomes something they can return to on a hard day. It's visible proof that their work matters.

  • Reduces burnout — directly addresses the "my work doesn't matter" feeling
  • Improves retention — staff who feel recognized are less likely to leave
  • Unifies recognition — one platform for every role, not five fragmented programs
  • Builds culture — becomes a differentiator in recruiting and hiring
  • Zero administrative burden — no dashboards to manage, no scores to review
  • No individual monitoring — no rankings, no leaderboards, no management visibility into individual profiles
Nurses laughing
Privacy & Trust

Designed so staff trust it completely.

Recognition programs fail when staff don't trust them. ThankRightNow was designed from the ground up to earn that trust. Caregivers opt in voluntarily. They control their own profile. There are no rankings, no management dashboards, no individual data accessible to the hospital. No complaints ever reach a caregiver — all messages are positive only, filtered before delivery.

What this means for you: Staff engage because they want to, not because they feel watched. That's the only kind of recognition that actually works.

✓ No fees✓ No forced enrollment✓ No rankings✓ No negativity✓ Positive only✓ HIPAA compliant✓ Caregiver-owned data
Tested in the Field

Proven at Hadassah Medical Centers.
The results speak for themselves.

Hadassah Medical Center
Pilot Hospital
Hadassah Medical Centers
Jerusalem, Israel
80%
of nursing staff signed up voluntarily
more gratitude messages sent compared to prior methods
2 hospitals · 3 units
Hadassah Medical Centers, structured 6-week pilot
Nurse testimonial
Start Small. Expand When Ready.

Start with one unit.
No contracts. No IT. No risk.

You don't need hospital-wide buy-in to get started. Pick one unit — Oncology, Maternity, Pediatrics. A pilot can be live next week. If your staff find it meaningful, you expand. If not, you pull down the posters. That's the entire commitment.

1

15-Min Chat

We walk you through how it works for your unit

2

QR Posters

Print-ready files, ready to hang in your unit

3

Staff Signup

One email to your team — we provide the template

4

6–8 Weeks

One unit. No pressure. Let it run.

5

Staff Decide

Want to keep it? Expand. Don't? Done.

"Success = staff want to keep it. Not usage metrics."

"Pick one unit. Two months. QR posters. That's the entire commitment."
Book a 20-Minute Call
Where to Start

Which units make the best pilots?

Not every unit generates the same volume of patient gratitude — some are naturally rich with emotional connection and long-term relationships. These three are where ThankRightNow consistently sees the highest engagement.

Oncology ward
Best for pilots

Oncology

Patients form deep, lasting bonds with their care team over long treatment journeys. Gratitude is profound, specific, and frequent — caregivers are remembered by name for years. High emotional motivation to thank means high scan rates.

Maternity ward
Best for pilots

Maternity

Families are at peak emotional intensity — grateful, present, and with time on their hands. New parents want to express appreciation before they leave. Some of the highest thank-you volumes of any unit, consistently.

Pediatric ward
Best for pilots

Pediatrics

Parents entrust their child's care to your team — and feel it deeply. The care team becomes family. Anxiety turns into intense gratitude. Families typically stay for extended periods and have multiple opportunities to engage.

Start with one of these units. Once you've seen the difference, expanding is simple.

📅 Book a 20-Minute Call
Ready to Start?

The question isn't whether your staff earns gratitude.
The question is whether they get to keep it.

Start with one unit. No contracts. No IT integration. No budget approval. You can be live next week.

Free foreverHIPAA compliantPositive onlyCaregiver-owned dataNo IT integration